PC Trinkets IT support related services are designed to provide business organizations with the highest levels of flexibility and cost effectiveness.

We offer the choice of an IT support contract or pre-paid (credit based) support hours package for organizations to choose from, both of which can be tailored to your specific requirements. Whatever size your network, PC Trinkets will tailor the right IT support service for your computer network, be it contract based or credit based support agreement, to ensure your business always runs in top gear.
Our IT support engineers are trained, qualified and experienced in troubleshooting most major networking technologies, software and hardware equipment.

From telephone helpdesk and remote IT support to on-site PC maintenance and network troubleshooting, PC Trinkets can cater for your computer system and staff's support needs.

IT Support Contracts for businesses need to be flexible and take into account the needs of the business, the users and, above all, the hardware and software which will require technical support.

Our IT Support Contract packages are individually tailored to the specific needs of each individual business. Typically our packages are generally made up of various elements including:-

1. Telephone Helpdesk
2. Scheduled Preventative Maintenance
3. Remote IT Support
4. Hardware Maintenance on essential, mission critical equipment.  

Our main objective is to provide business organizations with the best solutions to keep their data, IT systems and networks safe. We ensure that your business systems are reliable, effective and robust.
Advantages of having a IT support contract package with PC Trinkets:

1. Telephone support
2. Remote support
3. Scheduled On-site support
4. Asset Management
5. Access to specialist advice on hardware/software
6. Monitoring Services for specific hardware / software
7. Disaster Recovery
8. Response time within 2 hours
9. Peace of mind

If you'd like a quote for an IT Support Contract or simply want to find out more about our IT support services and how we can help you and your business, why not contact PC Trinkets today? Call us on +65 67431235, use our contact form or email us now.

For businesses who wish to have the security of having an IT support engineer on call for IT support issues when problems occur, they have the choice of selecting our pre-paid (credit based) support hours package. With this package, business organizations can save more on costs by buying support as and when they require it. You can purchase as many support hours from us as there is no minimum or maximum amount of hours required to what you are allowed.

The benefits of our pre-paid (credit based) support hours package are as follows:-

1. Discounted support rates
2. Cost savings by purchasing support as and when required
3. Asset Management
4. Response time within 4 hours
5. Qualified and experienced technicians
6. Remote support as available

If you'd like a quote for an IT Support Contract or simply want to find out more about our IT support services and how we can help you and your business, why not contact PC Trinkets today? Call us on +65 67431235, use our contact form or email us now.

Our scheduled On-site support service is an excellent way for businesses who do not have an IT administrator on site to ensure not only that their IT systems and networks are running at optimal performance, but also to spot potential problems before they arise, thereby reducing costly downtime. The kind of tasks undertaken are agreed with the client beforehand and usually include the following:-

1. Hard Disk Check & Rectification if required
2. Backup System Check / Rectification if required
3. Operating System patch check plus installation and Server reboots if neccessary
4. Anti Virus software check and status report if relevant
5. Investigation of errors if found
6. Completion of any other agreed works

Remote IT Support is one of the fastest ways of getting your users back up-and-running in the quickest possible time.

When you take out an IT support contract with us, we'll offer to advise you on a suitable hardware / software which will allow us to access your network any time you need our help. Having your business with remote access capability can also have the added advantage of allowing your users to be able to work remotely, either from home or when away on business trips.

Having your IT problems solved remotely saves time and is cost-efficient for minor support issues as there won’t be a need to call for on-site support. Furthermore there is a key advantage to supporting your users by taking remote control of their workstations in front of them: They get to see what we do and how we fix problems, so that the next time they experience a similar issue they can be able to remedy the problem themselves without incurring a support call, thus cutting down more on costs.

PC Trinkets offer a broad range of IT products for businesses and consumers alike. From purchase of computer workstations, servers, routers, printers, to software like Microsoft Windows, Microsoft Office, Adobe and the various brands of PC security software, PC Trinkets is a one stop IT solutions provider to our clients.

For consumers, we offer a broad range of PC products which includes unique, creative hardware products and peripherals. Our wide ranges of PC products not only serve their purposes, they are also aimed at beautifying and complementing our customers’ PCs. Please do visit our online shop to browse through our products selections.